At SoLo Nutrition, we want you to be familiar with how and why we collect, use, and disclose information about you. This includes information we collect through our websites, http://solonutrition.ca and https://solonutrition.com. This Privacy Policy explains the type of information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of your personal information.

What Personal Information Do We Collect and How Do We Use It?

There are a few ways that SoLo Nutrition obtains information from you:

  1. Via registration on the SoLo Nutrition Sites
  2. From an online purchase
  3. From any other form of direct purchase from SoLo Nutrition

We collect information you provide to us when you create or modify your account, register to use our Sites, purchase products from us, request information from us, contact customer support, or otherwise communicate with us. This information may include:

  • Name
  • Address
  • Phone number
  • Email address
  • Credit card information (solely for payment purposes)
  • Geolocation
  • Date of birth
  • User generated content (product feedback and comments)

We collect information from you in order to:

  • Communicate with you regarding our products, services, promotions and news releases
  • Provide you with information that you request
  • Improve our product and service offerings
  • Administer a contest, promotion, survey, market research, focus group, or other feature to provide you with the relevant products and services
  • Analyze visits to our websites and learn about the interests of our visitors on a personal level to better understand their interests and needs
  • Facilitate your transactions
  • Communicate with you regarding our website, Privacy Policy, and terms and conditions

How Does SoLo Nutrition Safeguard My Personal Information?

SoLo Nutrition has a variety of security measures in place to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights.

When you access your personal information, we offer the use of a secure server. All sensitive/credit information supplied by you is transmitted via Secure Socket Layer (SSL) technology and securely stored in the SoLo Nutrition database.

How Can I Access My Information and Make Changes?

You can access and update certain information we have relating to your online account by going to the My Account section of our Site. If you have questions about personal information we have about you or need to update your information, you can call us at 1-866-765-6944, or you can Contact Us directly through our site. To opt-out of receiving marketing and promotional e-mails from SoLo Nutrition you can Contact Us, call us at 1-866-765-6944, or use the opt-out or unsubscribe feature contained in our e-mails.

Cookies and Similar Technologies

We may use cookies and similar technologies like tags, pixels, web beacons, and local storage to collect information about how you use our Sites and to provide additional features to you. Cookies are small data files stored on your hard drive by a website. Web beacons are electronic images that may be used on our Services or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness. We may also record and use log file information or device identifiers reported from your mobile devices or from your browser when you use our Services. We use all of these technologies to help us recognize your browser, to save and remember any preferences that may have been set, to help us customize our Sites for your use, to provide customized content to you, and to help measure and research the effectiveness of our Sites, interactive online content, features, and other communications.

Analytics Information

We use third-party analytics tools to help us measure traffic and usage trends of our Services, to generally enhance our Services, and to personalize your experience with us. These tools may use cookies and similar technologies and collect information sent by your device, including the web pages you visit, add-ons, IP addresses and device information, metadata, and other information that assists us in improving our Services. In addition, the Network Advertising Initiative offers information about some of the Internet advertising companies we may use, including how to opt out of interest-based advertising they deliver. To opt out of Google Analytics, you can download the Google Analytics Opt-out Browser Add-on.

Advertising

We may ask advertisers or other partners to serve ads or services to your devices, which may use cookies or similar technologies placed by us or the third party. To do this, we and our third-party service providers, such as Google and Facebook, use Tracking Technologies to automatically collect and store the information described above, including information about your online activities over time and across different websites, devices, online services, and applications when you use our Services. Some third parties help us, and others associate your activities across the browsers and devices you use, or that your household uses, for retargeting, cross-device advertising, analytics, and measurement purposes. We and our third-party service providers use this and other information about you to try to understand your use of the service and your interests and show you relevant advertising about products and services that may interest you.

You can opt-out of receiving interest-based ads from us by deleting all cookies in your browser, resetting your browser to refuse all cookies, and disabling ads in your personal settings through www.facebook.com/settings. Please note that some Site features or services may not function properly without cookies. To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative. Please note that if you choose to opt out, you will continue to see ads on our Site, but they will not be based on how you browse and shop.

Children’s Privacy

This website is not directed to children under the age of 13, and we have no intention of collecting information from children under age 13, via this website or otherwise. If you believe we have collected personal information from a child under the age of 13, please Contact Us.

Changes to Our Privacy Policy

Our Privacy Policy may change from time to time in order to comply with new laws or regulations. We will post any privacy policy changes on this page and, if the changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

Still Have Questions?

If you have any questions, concerns, or suggestions regarding our Privacy Policy please Contact Us, or call us at 1-866-765-6944.